Privacy Policy

 

Arkos Health, Inc. (“Arkos” or “We” or “Us”) is committed to protecting your privacy. This Privacy Policy explains the types of personal information we may collect from visitors to Arkos’s website and apps, why we collect it, and with whom we may share it. It also describes how we protect your personal information and how you can contact us with any questions. This Privacy Policy applies to Arkos’s websites and apps.

Personal Information You Provide
We may collect personal information (such as your name, phone number, e-mail or address through an online form or otherwise) that you voluntarily provide to us while using Arkos’s websites or apps. For instance, if you opt to receive e-mail alerts, news and other communications from Arkos, we ask for your name and e-mail address. By voluntarily providing your personal information to Arkos, you are agreeing to give Arkos the right to contact you by the means provided (e.g., phone, email, etc.).

Use of Your Information
Personal information that you voluntarily choose to submit to Arkos may be shared with (i) our service providers and vendors who perform information technology, marketing or communications services for Arkos to allow them to provide such services; (ii) our affiliates and authorized representatives in connection with providing any services requested by you; and (iii) law enforcement, governmental authorities or regulatory agencies to comply with legal requests and applicable laws. Personal information that you choose to submit to Arkos may be used by Arkos (a) for certain commercial purposes, including contacting you about future promotional opportunities, news and events related to Arkos and its affiliates’ products and services or other items that may be of interest to you; (b) to contact you about updates or changes to our services, websites or apps; (c) to respond to your inquiries and requests; and (d) to enforce our Terms of Use. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our Use of “Cookies”
As you browse Arkos’s websites and apps, “cookies” may be placed on your computer so that we can understand your interests and enhance your experience. Cookies do not collect information about you. Rather, a cookie may contain limited information, such as the type of browser you are using, your general location, your device’s IP address, the date and time of your visit, your web domain type, and your activity on our website. None of this information in any form or combination will be traced back to you by Arkos.

Arkos websites also may use cookies as a security measure to help provide you with a secure online experience. Most browsers allow you to delete, block, or otherwise restrict cookies on your computer. However, this may affect your ability to use Arkos websites and apps.

Arkos may share cookie information with our advertising and marketing partners so that we can present you with relevant advertising on other sites or with marketing information based on your previous interaction with our websites and apps. Our advertising partners, as members of the Network Advertising Initiative (“NAI”), may have their own privacy policies. To remove yourself from some or all NAI member advertising programs, please visit the NAI Opt-Out Page (http://optout.networkadvertising.org) and follow the instructions. Please note that if you delete, block, or otherwise restrict cookies on your computer, or if you use a different computer or internet browser to access Arkos websites in the future, you may need to renew your NAI opt-out choice.

As you browse Arkos websites and apps, your IP address and/or http requests (URLs) may be used to gather navigation and usage patterns across various browsers and devices. The purpose of such tracking is to help Arkos understand how its website(s)/app(s) are being accessed and to enhance usability. These IP addresses and http requests (URLs) are not used to trace back and re-identify specific users.

Security
We maintain reasonable administrative, technical, and physical security measures intended to protect against loss, misuse, or improper access, disclosure, alteration, or destruction of personal information.

While we use reasonable measures to secure our websites and apps, you should take appropriate precautions to protect personal and confidential information, and to use your devices/apps in a secure and responsible manner. Arkos is not responsible for the security of your devices, and expects that you will configure them in a secure and responsible manner.

We will provide a secure transmission method for you to send us your personal information. While such secure transmission methods provide reasonable protections against unauthorized access, if you have concerns regarding the transmission of sensitive information, you should consider using nonelectronic communication methods or not submitting your information at all. Arkos cannot guarantee that any information you submit to Arkos is secure, nor can we guarantee the performance or adequacy of any security measure we use.

Children’s Privacy
Arkos is committed to protecting the privacy of children. Arkos’s websites and apps are not intended or designed to attract children under the age of 13. We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our websites are directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at compliance@Arkoshealth.com. If we learn that we have collected any personal information from children under 13 years old, we will promptly take steps to delete such information.

Changes to this Privacy Policy
This Privacy Policy is subject to change at any time at Arkos’s sole discretion. Any changes made are effective upon posting. It is your responsibility to review this Privacy Policy each time you access an Arkos website or app, because you will be bound by any changes made.

Questions
If you have questions about our privacy practices, you may contact us at compliance@arkoshealth.com.

Hotline
Arkos Health Compliance Hotline
1-800-677-4316
Confidential and Anonymous Reporting
24 hours a day, 7 days a week

Effective Date
The effective date of this Privacy Policy is October 1, 2021