Who Arkos serves
Illuminating the path to better healthcare.
Arkos Health believes in a person-centered world, creating a more seamless experience, investing in members’ lifetime well-being, and earning trust through better health outcomes.
Arkos Health takes an individualized approach to member care and engagement. Arkos Health connects with members early by utilizing technology as well as clinically trained care coordinators who directly engage members by providing guidance on benefits, identify existing barriers to care, and offering assistance in scheduling appointments.
Targeted engagement creates a positive experience for members. As an integral component of health care quality, patient & member experience includes several aspects of healthcare delivery that patients value highly when they seek and receive care.
Arkos Health’s person-centered approach simply encourages each member to attend to their priorities as they embark on treatment. Arkos Health makes them feel that they are included in their journey to recovery and hear about their preferences. This helps Arkos’ doctors structure the best possible care plan for the member.
Arkos Health is committed to offering timely appointments. When it is necessary for a member to schedule an appointment, the appointment shall promptly be scheduled in a manner that is appropriate for the member’s health to ensure continuity of care consistent with professional practices.
Arkos Health provides easy access to patient records and puts them in control of decisions regarding their health and well-being. They can monitor their health conditions better, understand and stay on track with treatment plans, and find and fix errors in their record.
Arkos Health ensures effective communications are in place with all of their members as communication technologies are both key critical for timely and effective operations and servicing.
Who Arkos Serves
Supported by the renowned integrated delivery system, UPMC, and built upon a foundation of world-class clinical care, Arkos has leveraged the best clinical science and technology assets to develop a solution.
Arkos Health is driven by the mission to improve patients’ lives so they guarantee an improvement in financial performance metrics and qualitative measures for those served.